Direct Marketing Account Assistant Manager

• Drive sales and revenue growth through market analysis and strategic initiatives.
• Own P&L for assigned portfolio; monitor performance, costs, and profitability, recommending improvements as needed.
• Collaborate with analytics to segment customers and launch retention/conservation campaigns.
• Develop and execute annual campaign plans, including launches, cross-sell, and add-on initiatives.
• Guide and prioritize improvement actions for business results.
• Oversee DM team and campaign portfolio, identifying new opportunities.
• Analyze reports and data, providing actionable feedback.
• Support internal and external negotiations.

• Lead project briefings and negotiations with internal teams and external partners (e.g., regulators, sponsors, vendors).
• Manage end-to-end campaign/project delivery within timelines.
• Provide guidance and make decisions on campaign implementation.
• Ensure list management aligns with sponsor agreements.
• Handle partner requests and customer complaints.
• Perform other duties as assigned.

• Bachelor's or Master's degree in Business Management, Marketing, or related field.
• Strong verbal and written communication skills in both native language and English.
• Minimum 2 years' experience in Key Account Management.
• Proven success in institutional selling (insurance or telemarketing preferred).
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Excellent interpersonal, presentation, and negotiation skills.
• Strong leadership and team management abilities.
• Logical thinker, able to challenge the status quo.
• Able to work independently, handle pressure, and manage multiple tasks.

Chubb