Department Manager - Commercial Home Care Support

Makro PRO ดูงานทั้งหมด

  • กรุงเทพฯ
  • งานประจำ
  • ฟูลไทม์
  • 3 วันที่ผ่านมา
  • สมัครด่วน
Job PurposeTo support the strategic development and execution of Makro’s Home Care category by providing structured business insights, strategic analysis, and cross-functional coordination to enable informed decision-making and sustainable growth. This role will be supporting leadership in translating strategic priorities into actionable initiatives and performance monitoring, without direct ownership of commercial operations.Responsibilities:Strategy Development & Business Planning
  • Support the development of short- and mid-term strategies for Makro’s Home Care category in alignment with overall corporate direction.
  • Conduct strategic analysis on market trends, customer behavior, channel performance, and competitive landscape to support strategic decision-making.
  • Translate strategic directions into structured business plans, initiatives, and roadmaps for execution tracking.
  • Support annual planning, mid-year reviews, and strategic presentations for management and leadership forums.
Business Performance & Insight Support
  • Monitor and analyze key business performance indicators (KPIs) related to Home Care category.
  • Provide regular performance insights, variance analysis, and issue identification to support management reviews.
  • Develop structured reports, dashboards, and management materials to support leadership discussions.
  • Identify performance gaps, improvement opportunities, and business risks based on data-driven insights.
Cross-functional Coordination & Strategic Execution Support
  • Act as a coordination point between strategy, commercial, operations, technology, and other related functions to support strategic initiatives.
  • Track progress of strategic initiatives and ensure alignment across stakeholders.
  • Support governance processes, milestone tracking, and issue escalation related to strategic projects.
  • Facilitate alignment meetings and prepare materials for steering committees or leadership reviews.
Business Case & Initiative Support
  • Support preparation and review of business cases, investment proposals, and initiative justifications related to Home Care category growth.
  • Assist in assessing financial impact, operational feasibility, and strategic alignment of proposed initiatives.
  • Support post-implementation reviews to assess outcomes versus objectives.
Ad-hoc Strategic Support
  • Provide ad-hoc strategic analysis and support as requested by senior management.
  • Support special projects related to digital transformation, B2B capability building, or new business models.
Requirements
  • Bachelor’s degree in Business Administration, Economics, Management, Finance, Data Analytics, or a related field.
  • At least 5 years of experience in strategy, business planning, management consulting, wholesales, B2B, or related analytical roles.
  • Experience in developing strategic plans, analyzing business performance, or supporting cross-functional initiatives is preferred.
  • Proficiency in data analysis tools (e.g., Excel, Google Sheets, Power BI, Tableau) and comfort working with KPIs and business performance metrics.
  • Good understanding of B2B commercial operations is advantageous.
  • Good command of English communication skills.

Makro PRO