Manager - Digital Sales Systems

กรุงเทพฯ
งานประจำ
ฟูลไทม์

9 วันที่ผ่านมา

TasksProject Management:Develop and manage a detailed project schedule and work planManage and measure daily task and progress and report to supervisorMonitor progress and make adjustments as neededTracking project and providing regular reports on project status to project team and key stakeholders.Coordinate work across the teamsPrepare management reportManaging the relationship and communication with all related parties and stakeholdersSystem Product Ownership:Managing the end-to-end system lifecycleLeading in demand management and implementation for system/ application in end to end perspective (Wholesale and Retail)Collaborate with local IT and regional IT team to solve technical issues and follow up for long term solutionsAssist in defining and documenting business requirementsIdentify areas of improvement in existing system related processes, data quality, risks, operating mechanisms, and methodologiesWork collaboration in conjunction with related business teams to find system/ business solutionsManage daily support escalated system issue and provide consultation for solutionsManage issue reporting communication tools (Dealer Query Portal System)Develop initial training material and work in conjunction with training center trainerEnsure system knowledge internally (Business team, IT team) and externally (agents and vendor, supplier)Test and confirm expected system testing result, provide signoff into production systemManaging a system backup plan including maintain knowledge, process and communicate to trigger back up plan when necessaryCustomer Database Management / Data Governance:Be responsible to align with other business architecture stakeholders on the definition of business architecture, process design, and future requirements to support overall business strategyBe responsible to integrate systems and processes in a cross-functional manner in the interest of the endActs as an agent of change and digital transformationRegularly take initiative to identify, communicate, and execute high-impact changes or improvementEstablish and govern enterprise-wide data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools, and data architectureIn conjunction with the IT, provide progress reports to Management and oversee periodic updates to the Department Data Governance Roadmap and monthly operation reportIdentify new business opportunities for the use of information assets to achieve efficiency and effectiveness in the marketplace / represent data as a strategic business asset to the management (optional)Ensure data quality by implement End-to-End process and daily operation (e.g. data compliance, data cleansing, data quality) to streamline all data into central databaseApply fundamental of data protection policy eg. GDPR, PDPA into work scopes, OneDoCBusiness Architecture and Digital Transformation:Be responsible to align with other business architecture stakeholders on the definition of business architecture, process design, and future requirements to support overall business strategyBe responsible to integrate systems and processes in a cross-functional manner in the interest of the endActs as an agent of change and digital transformationRegularly take initiative to identify, communicate, and execute high-impact changes or improvementQualificationsEducation Background:

Bachelor's Degree or higher in Business Administration, Business Innovation, IT, programming or related fields

Working Experience:

Minimum of 2 years of work expert in project management, development of digitalization/innovative business.
Minimum of 2 years of working expert in system lifecycle management (Demand management, Testing, Issue management)
Working experience in project management and project methodology role is a plus
Working experience in a multinational company with an international role is a plus

Working experience in Front end Sales and CRM applications is a plusSpecific Know-how:

Good knowledge of MS Office; PowerPoint, Excel
Able to analyse data and suggest solutions by using excel
Strong analytical skills to abstract and visualize complex processes and data
Ability to actively participate in conversation and discussion, act and think about options, and constructively
Demonstrated ability to work productively and maintain an effective relationship in multidisciplinary and multicultural teams.
Pro-active attitude and good problem-solving skills
High level of interpersonal skills with collaborations in cross-functional working environments.

Mercedes-Benz

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