IT Support (outsource)
CVG OUTSOURCING CO., LTD.
- คันนายาว, กรุงเทพฯ
- 18,000-20,000 บาท/เดือน
- งานชั่วคราว
- ฟูลไทม์
- แชร์
- เก็บงาน
- พิมพ์งาน
- ร้องเรียน
- To support and provide how to resolve the problems on the technical assistances by telephone and remote.
- Service support and resolve problem to the end user of PC, Laptop, Basic IT operational troubleshooting support.
- Follows up with critical incidents to ensure they are resolved, requests are filled, and the customer communication is complete
- Escalate the incident which beyond responsibility to Customer's authorized person to make the decision such as 3rd Party.
- Log, categorize, and prioritize all tickets in incident management system and Follow up end-to-end progress of tickets.
- Others as assigned by Project Manager/Team lead.
- Male or Female, age not over 30
- Bachelor's degree in computer science, Computer Engineering, Information Systems, or IT related fields.
- 2-3 years' experience in IT helpdesk or Customer Service area.
- Basic knowledge of Computer Hardware, Windows 10,11, and O365.
- Good Troubleshooting skills and Service mind.
- Able to work under pressure and time constraint.
- Able to work in shift and overtime.
- ทำงานสัปดาห์ละ 5 วัน
- ค่าทำงานล่วงเวลา
- เงินโบนัสตามผลงาน
- ตามข้อตกลงของบริษัท
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