Sales Development Representative

จตุจักร, จตุจักร, กรุงเทพฯ
งานประจำ
ฟูลไทม์

2 เดือนที่ผ่านมา
สมัครด่วน

About TeleportTeleport is Southeast Asia’s leading integrated logistics provider, on a mission to make logistics faster, more affordable, and more reliable. We are building the infrastructure to make next-day delivery accessible across the region - moving things better than anyone else.Role OverviewWe are looking for a driven Sales Development Representative (SDR) to accelerate customer acquisition by engaging and qualifying inbound leads, and converting them into high-quality opportunities.You will be the first point of contact for prospective customers - shaping their first impression of Teleport while ensuring that well-qualified opportunities move efficiently through the sales funnel. This role is a key driver of sales productivity and plays an important part in building foundational sales knowledge (scripts, FAQs, call insights) that supports future automation and scaling.Key Responsibilities1. Lead Engagement & Qualification

Proactively engage inbound leads from paid campaigns via calls and messaging
Qualify prospects based on defined criteria (use case, shipment volume, urgency, operational fit)
Understand customer needs and position relevant Teleport solutions
Schedule qualified meetings for the BD team with clear context and notes

2. CRM & Process Excellence

Maintain accurate and up-to-date deal records in HubSpot
Log call outcomes, customer requirements, objections, and next steps
Manage and prioritize 200+ active leads efficiently
Ensure structured and complete handover to the BD team

3. Customer Activation

Reach out to new platform sign-ups to guide them toward placing their first order
Address basic pricing, operational, and onboarding questions
Identify and reduce early-stage customer friction
Escalate complex issues to the relevant teams when needed

4. Insights & Continuous Improvement

Capture recurring customer questions, objections, and pain points
Share insights with Product, Commercial, and Operations teams
Contribute to the development of call scripts, FAQs, and sales playbooks
Support improvements that increase lead-to-meeting and activation rates

RequirementsQualificationsExperience

1 - 3 years of experience in sales, telesales, customer engagement, or lead qualification
Experience handling high volumes of leads or customer interactions
Exposure to logistics, e-commerce, SaaS, or marketplace businesses is a plus
Experience using a CRM system (HubSpot preferred)

Skills

Strong phone presence and written communication skills
Good at understanding customer needs quickly
Organized with strong follow-up discipline
Comfortable managing multiple leads and conversations simultaneously
Able to follow processes while adapting to different customer situations
Basic data awareness - able to notice common patterns in conversations

Teleport