Service and Installation Director (Turnkey project), Bangkok
Monroe Consulting
- กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- Provide functional leadership to the centre of service and installation.
- Seek opportunities and execute actions to achieve continuous service growth and margin expansion.
- Build service capability and excellence by creating and leading a focused, team-oriented, and effective group that adds value as business partners to the company by participating actively in developing and integrating the strategic objectives of the organization.
- Work closely with sales offices to develop service sales and operation standard works, new product offerings/solutions/service packages to drive key service business drivers impacting results. Where appropriate, develop action plans to improve performance.
- Ability to manage and work closely with sub-contractors and the main contractors to achieve mutual interest.
- Provide technical knowledge and consultation to designers and construction teams.
- Lead analysis of service KPIs and business results to develop action plans to close gaps and meet AOP/targets.
- Provide accurate and meaningful business insights to the leadership team and provide value-added guidance in addition to standard reporting and data compilation required for the business to achieve its objectives
- Bachelor's degree in business or engineering. MBA considered a plus.
- Experience in a company-leading service organization and turnkey project execution.
- Experience in setting up processes to improve operation excellence.
- Understand the cultural dynamics in Thailand and other matrix offices. Be skilful to work with cross-culture teams.
- Strong business acumen and proven track record to partner with business leaders to capture the growth potential and grow the business substantially.
- Communicates effectively at all levels. Able to translate complex technical issues into plain language for making and influencing reasoned decisions
- Experience influencing at all levels in the organization and an ability to create a cohesive strategy for change. Capable of influencing others and driving action within a matrix structure.
- Solid understanding of IT and other business systems (MRP/ERP) in terms of leveraging these systems to enhance functional efficiencies.
- Capability to manage risk and change, combined with hands-on experience in dealing with an unsettling economic environment in terms of being able to adapt and execute operational strategies accordingly.
- Strong people management skills with the ability to earn the respect and trust of peers, seniors and subordinates, so as to win their support and cooperation.
- Fluency in English is required.
- Ability and willingness to travel