Restaurant Manager (Italian Restaurant -VERO)

• Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs.

• Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality.

• Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity.

• Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences.

• Vocational certificate or degree, with experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant.

• Deep knowledge of Italian cuisine, wine, and beverage pairing.

• Guest-focused, service-minded, with meticulous attention to detail.

• Strong sales acumen, dynamic, organized, with polished presentation and communication skills..

• Excellent reading, writing and oral proficiency in English
• Excellent motivational skills.
• Excellent leader and trainer.
• Strong interpersonal skills and attention to detail.
• Self-discipline, initiative, and leadership ability.
• Pleasant, polite manner and a neat and clean appearance.
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination.
• Demonstrates leadership qualities.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Ability to coordinate and prioritize multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
• Proven organizational skills, able to set and meet deadlines with quality results.
• Detailed F&B knowledge, including wine and spirits.
• Operational experience is a must.
• Profound knowledge in budgeting, forecasting, expenses and payroll control.
• Must possess high ethical believes – integrity.
• Must possess good communication skills for dealing with diverse staff.
• The ability to think and plan strategically.

• Regularly inspect food & beverage quality by conducting GAP standard audits.
• The ability to constantly monitor the staff's appearance, attitude and degree of professionalism to insure their strict adherence to the Hotel standards of quality service.
• Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department.
• Conduct MOD shift and experience the hotel from the eyes of the Hotel residents.

• Attend monthly F&B Outlet’s communication meetings to celebrate successes and give motivational

Pullman Hotels