English Teacher
- จังหวัดภูเก็ต
- งานประจำ
- ฟูลไทม์
Location: Laguna Phuket, ThailandJob Purpose:To enhance the English communication skills of associates across departments by delivering relevant, practical, and engaging English language training. The Applied English Resource Coordinator is responsible for designing and teaching job-specific lessons that support service excellence, improve guest interaction, and build associates' confidence in real-world workplace situations. This role ensures that English learning is accessible, consistent, and aligned with operational needs, contributing to both individual growth and overall guest experience quality.Key Result Areas:Direct outcomes the role is expected to deliver through teaching and program coordination.
English Language Teaching for Associates
- Deliver engaging and practical English lessons tailored to different departments (e.g., Front Office F&B, Housekeeping, Spa).
- Focus on improving communication skills in real-life service situations, aligned with brand and service standards.
- Design or adapt English learning content based on departmental needs and job functions (e.g-, guest greeting, handling complaints, upselling).
- Customize lessons to accommodate varying English proficiency levels among associates.
- Conduct regular assessments and maintain learner progress records.
- Use feedback and observations to adjust content and teaching approach for maximum impact.
- Plan and deliver weekly/monthly group classes and one-on-one coaching sessions as needed
- Maintain a structured schedule across multiple departments and coordinate with department heads to minimize disruption to operations.
- Support language development campaigns or seasonal training programs (e.g., peak season readiness).
- Create or manage an English learning corner/ resource hub with printed and digital materials for self- study.
- Collaborate with the Banyan Academy and L&D team on reporting, program development, and impact measurement.
- Participate in associate engagement events and activities that promote communication and team bonding.
- Minimum 2 years' experience teaching English as a second language (preferably in hospitality or adult education).
- Prior experience in service environments (hospitality, travel, retail) is a strong advantage.
- Strong spoken and written English; able to explain concepts simply and clearly.
- Confident in classroom facilitation and group engagement.
- Ability to adjust tone and language complexity for learners at different levels.
- Familiar with lesson planning, basic curriculum design, and use of visual/digital tools to aid teaching.
- Friendly, patient, and culturally sensitive.
- Organized and adaptable, able to work with changing schedules and diverse learners.
- Passionate about developing others and promoting learning through encouragement and relevance.
- 2 Days Off per Week
- Duty Meal at Associate Cafeteria
- Uniform & Laundry
- Associate Bus with air-condition
- Annual Year End Bonus
- Group life & Health Insurance
- Outpatient Medical Fee (10% of annum salary)
- Annual Health Examination
- Laguna Central Clinic
- Provident Fund (5% of basic salary)
- Associates Saving Co-Operative
- Long Service Award
- Complimentary Stay at Hotels in the Group
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