Field Sales (Pre Sales)
CADDI THAILAND LIMITED COMPANY
- กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Setting weekly and monthly activity and revenue targets for the team and driving them to achieve these.
- Building a high performing team by providing strong mentorship, coaching and guidance.
- Managing a team of 1-5 people.
- Pre-Sales activity as a team:
- Work closely with Field Sales member and provide trial or demo experience to enhance sales activities
- Analyze customer pain point and consider and introduce potential use case to solve their problem
- Lead the onboarding process for new customers, ensuring a smooth transition and understanding of our manufacturing solutions.
- Collaborate with cross-functional teams to provide training and resources to customers..
- Account Management:
- Build and maintain strong, long-lasting relationships with key customer accounts.
- Understand customers' unique needs and challenges, and work to align our solutions with their goal.
- Proactively engage with customers to gather feedback, address concerns, and identify opportunities for improvement.
- Organize regular check-ins and reviews to assess customer satisfaction and product performance.
- Develop an in-depth understanding of our manufacturing products and services.
- Stay updated on industry trends and best practices to provide valuable insights to customers.
- Manage customer renewals and proactively identify opportunities for upselling or cross-selling our manufacturing and drawer solutions.
- Identify strategic partnerships and alliances that can enhance our market presence and customer acquisition efforts.
- Maintain detailed records of customer interactions and feedback.
- Provide regular reports and updates to leadership on customer success efforts and outcomes.
- Other general project management
- Set and execute team goals and metrics (KGI/KPI)
- Coordinate department projects to meet deadlines
- Research and discover methods to increase customer engagement
- Build an open communication environment for your team
- Monitor progress and submit performance reports
- You have at least 5 year experience within a B2B Sales / Account Executive or Sales Engineer role, ideally within the Electronics, Manufacturing and Software / SaaS industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- Proven work experience as field sales representative, especially in B2B Software sales
- Hands on experience with CRM software and MS Excel
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Strong analytical, leadership and organizational skills
- Numerical abilities and problem-solving attitude
- Analytical and creative thinking
- Exquisite communication and interpersonal skills
- Strong phone presence and experience dialing dozens of calls per day
- Excellent verbal and written communications skills
- Professional English skill
- Experience in the manufacturing or relevant industry
- Proven sales experience in software industry
- Track record of over-achieving quota
- Ability to multi-task, prioritize, and manage time effectively
- Experience in business development, consulting, or digital transformation project
- Japanese Language is plus but not required in order to effectively liaise with the Stakeholders of the region.
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
- Leadership Role