Assistant Front Office Manager
RIU Hotels & Resorts ดูงานทั้งหมด
- จังหวัดภูเก็ต
- งานประจำ
- ฟูลไทม์
As the Assistant Front Office Manager, you will support the Front Office Manager in overseeing daily operations to ensure exceptional guest experiences and seamless service delivery. You will play a "hands-on" role in supervising the team, maintaining RIU Brand standards, and ensuring that the front-of-house runs efficiently. This role is vital during the pre-opening phase, requiring a proactive leader who can bridge the gap between management strategy and floor-level execution in Thailand's vibrant hospitality environment.???? What You'll Do
Operational Support: Assist in leading all Front Office sections, including Reception, Guest Services, Bell Services, and Guest Relations, ensuring all areas meet RIU's 5-star standards.Service Supervision: Maintain a strong presence in the lobby during peak hours to greet guests, manage flow, and ensure a warm, professional atmosphere.Inventory & Coordination: Help manage room blocks, arrivals/departures, and VIP amenities, working closely with Housekeeping and Engineering to ensure room readiness.Issue Resolution: Act as the first point of escalation for guest concerns, providing empathetic and efficient resolutions to maintain high satisfaction scores.Team Supervision: Assist in supervising, scheduling, and mentoring a large, diverse team, ensuring discipline and a positive work culture.Pre-Opening Execution: Support the FOM in implementing operational procedures and conducting intensive staff training prior to the resort launch.✔️ What We're Looking For
Experience: Minimum 3-5 years of experience in Front Office operations, with at least 2 years in a supervisory or Assistant Manager role within a 4 or 5-star hotel or resort.Skills: Strong supervisory and organizational skills. You should be a "people person" with a knack for problem-solving and the ability to motivate a multicultural team under pressure.Education/Certifications: Degree or diploma in Hospitality Management or a related field. Proficiency in Microsoft Office (Word & Excel) and familiarity with Hotel Management Systems (PMS).Other Requirements: Strong command of English (spoken and written) and Thai are a must.แผนก:Front Officeจำนวน:1 อัตราระดับการศึกษา:ปริญญาตรี ขึ้นไปเวลาทำงาน:งานประจำเงินเดือน:ตามตกลงผู้ติดต่อ:Human Resourcesอีเมล์:เบอร์ติดต่อ:0980151992ลงประกาศเมื่อ:20 มี.ค. 69สวัสดิการWhat You'll Get
Attractive Remuneration Package and Bonuses: Competitive salary and incentives.
Access to Company Healthcare: Eligibility for company-supported healthcare after one year.
Efficient Staff Transport: Convenient transport facilities for all employees.
Nutritive Meals While on Duty: Well-balanced, nutritious meals provided.
Special Discounts: Exclusive discounts at RIU Hotels & Resorts worldwide.วิธีการสมัครPlease click the link below to check out our vacancies and apply!https://jobs-asia.riu.com/jobs?country=Thailandรูปภาพ
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