Senior / Supervisor Online Consultant (หัวหน้างานที่ปรึกษาคนไข้สื่อออนไลน์)

• แชร์
• เก็บงาน
• พิมพ์งาน
• ร้องเรียน

• Provide information and respond to inquiries regarding the clinic's products, services, and other relevant details through various communication channels such as call-in, Facebook, Instagram, Line, and email, ensuring timely and comprehensive support for both Thai and international patients.
• Handle and resolve initial issues for patients and coordinate with relevant departments to ensure proper follow-up.
• Manage appointment bookings for medical consultations and treatment services.
• Prepare reports and maintain daily appointment records across all communication platforms.
• Offer consultation and professional advice regarding treatment options of interest to patients, while providing additional recommendations to ensure suitability and optimal benefits.
• Prepare and maintain patient records and accurately input data into the clinic's system.
• Possess a clear understanding of treatment methods, procedures, and expected outcomes, while applying effective communication skills and consultation techniques to obtain essential information that supports patient care.

• Excellent command of English communication
• Good personality, cheerful, patient, and hardworking
• Passionate about providing guidance and consultation services
• Good interpersonal skills and enjoys working in a team environment
• Flexible to work shifts, including Saturdays and Sundays
• Previous experience in Customer Service, Call Center, or Tele-Sales will be an advantage

• ทุนการศึกษา
• ค่าตอบแทนพิเศษ
• ประกันสุขภาพ
• ค่าทำงานล่วงเวลา

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