Applications Manager

• Custodianship of all business processes and function.
• Ensure reliability and continuity of existing applications, such as CRM, ERP, CMS, and various application connectivity.
• Business application transformation with some hands-on capability
• Application Administration
• ITIL approach to service delivery

• Work closely with the business to understand functional and commercial needs.
• effectively communicate technical concepts with internal and/or external parties to scope &provision solutions.

• Document and manage multiple, potentially concurrent, projects.
• Stakeholder management
• Project scoping and planning utilizing Jira.

• Plan for, and effectively deploy, communications and change management plans to ensure smooth
• business transition

• Lead and mentor an internal team member
• Guide and hold external vendors accountable for delivery.

• Bachelor's degree in computer science, Computer Engineering, or any related field
• Knowledge of secure by design principles, application architecture, CRM, ERP, CMS functions, ITIL approach
• Understanding of internet connectivity and service provisioning including cyber security considerations
• Ability to translate business needs into technical solutions.
• Effective communication (written and verbal) in English.
• Proactive, organized, and curious
• Independent and collaborative
• Strong Analytical skills
• Project Management Tools experience like Jira

Manpower