Who are we?At L'Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the beauty industry. We currently offer a wide range of career opportunities for undergraduates and fresh graduates across the region.Join us on our mission to: Create the beauty that moves the world.Being part of L'Oreal, “Talent” is the core of our business. L'Oreal group's success is built upon the collaboration of brilliant minds.As a Store Business Manager, no two days are the same. You will oversee a diverse range of tasks and responsibilities in four key areas:Sales Performance
Achieve & maximize both individual and team target across all platforms
Coach & lead sales associate team to achieve sales goals
Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team
Liaise between sales and management team
Use MS Office & social media platforms and technology to connect with customers and encourage sales
Strategy & Management
Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly
Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies
Teach & encourage team in O+O and omnichannel selling
Drive, motivate, coach & create a positive working atmosphere within team
Manage & evaluate teams
Recruit & develop talents
Work with Retail Manager and Head Office to build a client-centric store culture
Client Service & Management
Coordinate sales promotion activities
Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline
Ensure sales teams offer a positive customer experience
Enhance customer experiences of both CXE & NPS
Are you…
Enthusiastic and empathic with strong leadership, interpersonal and communication skills
Agile, comfortable to adapt and a fast learner
Confident and determined to initiate and express ideas
Passionate about beauty and cosmetics
Digitally savvy with computer literacy, social media and data analysis skills
Equipped with O+O sense
Experienced in retail or in a department store industry preferred
Communicate & written fluently both in Thai and English is a MUST.
