Malaysia | Travel Consultant
- ไทย
- งานประจำ
- ฟูลไทม์
- Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information.
- Advise, create outlines an Travel itineraries for Tour operators/Travel agents
- Make quotations/proposals and reconfirm bookings with/for overseas agents
- Make reservations with local suppliers and hotels if needed.
- Understand about the existing and new products being offered by the company to be better able to fit the client requirements.
- Work with the Operations team to deliver optimal service to clients on the ground.
- Issue invoices in due time and assist accounting department with regard to payment.
- Ensure all sales are reported in Tourplan software for your sales report.
- Ensure EXO standards and Inbound processes are followed.
- Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes.
- Strive to achieve a high ratio of conversions versus enquiries
- Understand EXO Responsible Travel policy, Wildlife Code of Conduct, ChildSafe policy and Ethical code
- Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares and travel regulations, Tips for Responsible Travels
- Discuss with clients about their requirements and advise the suitable options integrate informed choice of responsible activities and suppliers in tours
- Inform clients about our best practices available (refillable bottles, etc) and offer them to join us
- Bachelor's Degree in Hospitality, Tourism, Business or other related field.
- Good command of written and spoken English/Spanish/German/French (depending on department assigned)
- Minimum 1 year of experience in Inbound Tour Operations or related field.
- Good attitude, well organized, hardworking, with the ability to work as part of a team
- Knowledge of responsible tourism is a plus.