IT Support Officer
- บางนา, บางนา, กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- Monitor and ensure all installed devices are working correctly and transmitting data as expected
- Troubleshoot and resolve technical issues related to GPS, Censor and other devices system connectivity
- Support Customer Service by answering advanced technical inquiries
- Coordinate with technical and technician teams when support is required
- Escalate unresolved issues to relevant departments or higher support levels
- Maintain records of issues and solutions for future reference
- Bachelor’s degree in IT, ICT, Computer, or related field (or equivalent experience)
- New graduated are welcome or has at least 1 year of experience in IT user Support related field.
- Basic understanding of wireless system, IoT system or Network system is a plus
- Be able to stand by to support field team on holiday.
- Strong problem-solving skills and attention to detail
- Good communication skills in Thai (English is a plus)
- Willing to learn and adapt to new technologies