IT Analyst (VAS and New Service Operation)
AIS
- กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- Act as a system operation engineer specializing in VAS (Value-Added Services).
- Implement and maintain systems dedicated to VAS operations.
- Address performance faults and conduct initial troubleshooting as necessary.
- Monitor network and service performance to ensure optimal functionality.
- Perform system monitoring and troubleshoot to handle customer complaints effectively.
- Provide support to the NOC (Network Operations Center), serving as the first-tier team available 24/7 during on-call periods.
- Bachelor's degree in Computer and Telecommunication Engineering, Computer Science, IT, or related field.
- 0-4 years of experience in the Computer or Telecommunication industry.
- Proficiency in Unix, Linux, and Windows operating systems, with mandatory experience in MongoDB.
- Familiarity with Shell Scripting is preferred, and knowledge of AI/ML is a plus.
- Strong analytical skills and ability to make informed decisions.
- Willingness and ability to work standby.