Manage, plan, organize overall Inbound activities.
Manage the team to achieve contractual and Business Plan KPI targets
Ensure the availability of resources for the consistent achievement of agreed KPI targets
Ensure effective communications with own department and other related departments is smoothly arrival and Inbounding of all shipment to warehouse following due date, SLA and KPI.
Plan and manage Inbound team to achieve the department and business goals by strong analyst data and information
Control and monitor internal procedures to ensure all are smooth
Manage productivity of receiving and other functions within the department.
Analysis the data to improve Inbound performance.
Collaborate with team members, supervisors and managers to solve work-related problems
Plan manpower to support all campaigns and ensure to meet all SLA.
Manage new hires and team members in progression, coaching, mentoring, and consistently training in a constructive and educational manner to develop them for success.
Counsel team members in work-related activities, personal growth, or career development including recommend or initiate personnel actions such as promotions, transfers, or disciplinary measures.
Collaborate with Team Members, Supervisors and Managers to solve work-related problems.
Assess training needs of team members and arrange or provide appropriate instruction
Coordinate with WMS team to improve WMS to support operation
To perform any other duties assigned by Manager
Requirements :
Bachelor's Degree or higher in Logistic management, supply chain or any related field
5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred)
Strong experience in Inbound area
Good team player and demonstrate leadership capabilities
Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
Ability to effectively communicate in both the written and oral way English skills.
