Manager, Motor Claims

• แชร์
• เก็บงาน
• พิมพ์งาน
• ร้องเรียน

• Plan, manage, and oversee motor claim operations in line with company policies, business objectives, and regulatory requirements.
• Lead and manage the Motor Claim team to ensure effective claim handling, timely settlement, achievement of KPIs, and compliance with SLA.
• Review, approve, and manage complex, high-value, or sensitive motor claim cases.
• Oversee salvage management and recovery/subrogation activities to optimize claim cost control and financial outcomes.
• Develop, review, negotiate, and manage contracts and service agreements with garages and authorized service centers, including pricing, service standards, and SLA compliance.
• Coordinate with internal departments and external stakeholders, including brokers, garages, service centers, surveyors, lawyers, reinsurers, and regulators.
• Monitor claim performance, outstanding cases, loss trends, salvage and recovery results, and prepare management reports.
• Oversee the preparation, review, and submission of motor claim data and reports to the Office of Insurance Commission (OIC) accurately and within regulatory timelines.
• Ensure full compliance with company policies, OIC regulations, policy terms, and internal controls.
• Represent the Motor Claim function in management meetings, audits, and regulatory discussions.

• Male, aged 35 years or above.
• Bachelor's degree or higher in Law or other related fields; candidates with relevant experience will be given special consideration.
• At least 8-10 years of experience in motor insurance claims, with experience in a supervisory or managerial role.
• Experience in reviewing surveyor reports (e.g. E-Survey) is an advantage.
• Strong knowledge of the non-life insurance business, particularly motor insurance.
• Good knowledge of insurance law, as well as regulations, rules, and notifications issued by the Insurance Registrar / Office of Insurance Commission (OIC).
• Strong leadership skills with proven ability in team management and staff development.
• Ability to work effectively under pressure from external stakeholders and challenging situations.
• Excellent communication skills with the ability to build understanding and maintain effective relationships with customers, team members, and related stakeholders.

• สิทธิการเบิกค่าทันตกรรม
• ทำงานสัปดาห์ละ 5 วัน
• มีเวลาการทำงานที่ยืดหยุ่น
• ประกันชีวิต
• ประกันสุขภาพ
• เงินโบนัสตามผลงาน
• ประกันสังคม
• ตามข้อตกลงของบริษัท

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