Assistant Executive Lounge Manager
Accor ดูงานทั้งหมด
- กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- To be a visual presence in the Club Lounge.
- To run the shift and allocate daily roles to team members
- Represent the Club Lounge in any meeting
- To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.
- To maintain the cleanliness of all areas to the detailed standards
- To maintain operational stock levels and order as required
- Communicate correctly and professionally with all colleagues.
- Always remain guest focused and ensure the rest of the team do so.
- To be precise with taking and executing orders from guests.
- To handle any issue/complaints appropriately and inform Manager of the issue and any action taken.
- Take all opportunities to up-sell and create sales daily with all colleagues on duty.
- Be aware of the daily and upcoming business for the department and the resort as a whole.
- To be accountable for all monies and financial payments while on shift.
- To be familiar with the menu, breakfast, evening, wine list & bar menu.
- Proven experience in an Assistant Manager role, ideally within a luxury or high-volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of restaurant and banquet service.
- Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results
- Excellent reading, writing and oral proficiency in English language
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.