T&T Senior Manager - Customer Strategy & Design (Go-To-Market) - TH

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8 วันที่ผ่านมา

Are you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.Ready to unleash your potential with us? Join the winning team now!Work you'll do:This role is with Deloitte Digital Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.As part of Customer Strategy & Design (CS&D), you will work with team to help our clients with their Digital Transformation, Brand Experiences, Products and Services, Innovation Strategies, Digital Venturing and Customer Experiences, bridging Business and Customer strategies by design. We help clients connect People, Product, Purpose and Profit through the use of strategy, design and technology.We are seeking an experienced Senior Manager to drive the growth of our practice in Thailand. This role will focus on developing the local market, originating deals, and delivering high-impact transformation programs across industries.The scope:Market Development & Growth

Lead the expansion of our presence in Thailand
Build and execute a local market strategy, including industry focus areas, target accounts, and partnerships
Develop strong relationships with senior client stakeholders across key sectors
Identify, originate, and close new business opportunities

Sales & Business Development

Own and drive pipeline creation and revenue growth in Thailand
Lead client conversations, proposals, and commercial negotiations
Collaborate with regional teams to bring the best of firm capabilities into Thailand opportunities
Contribute to thought leadership and local brand building

Presales & Solutioning

Translate client needs into end-to-end digital transformation solutions
Shape proposals across CX, digital platforms, data, and transformation programs
Work closely with cross-functional teams (strategy, design, technology, data) to craft compelling solutions

Delivery Leadership

Lead delivery of consulting engagements in Thailand, ensuring quality and client satisfaction
Manage project teams across strategy, product, and transformation workstreams
Drive structured transformation roadmaps, PMO governance, and measurable outcomes

Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:

Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level
Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.

Requirements:

12-15 years of experience in consulting or industry roles related to digital transformation
Strong experience in Thailand market, with established client network preferred
Proven track record in business development and deal closure
Experience delivering projects in one or more of the following:

CX strategy and customer journey transformation
Digital product / platform innovation
Transformation programs and PMO
Strong understanding of enterprise technology and digital ecosystems
Ability to operate in a hands-on, entrepreneurial environment
Strong stakeholder management and communication skills

Due to volume of applications, we regret only shortlisted candidates will be notified.Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.#LI-AZRequisition ID: 113619In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

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