Sales Manager

• Develop and implement sales strategies to achieve revenue targets.
• Identify new business opportunities, including corporate clients, hotels, restaurants, spas, and residential customers.
• Conduct market research to understand industry trends and competitor offerings.
• Establish partnerships and negotiate contracts with key accounts.

• Build and maintain strong relationships with customers to ensure repeat business.
• Address customer inquiries, complaints, and service feedback in a professional manner.
• Ensure high levels of customer satisfaction by coordinating with operations for quality service delivery.

• Lead and motivate the sales team to meet and exceed sales goals.
• Provide training, guidance, and support to enhance team performance.
• Monitor sales performance and implement improvement strategies as needed.

• Prepare and present sales reports, revenue forecasts, and market analysis to management.
• Monitor key performance indicators (KPIs) and track sales performance against targets.
• Assist in budgeting and cost control to maximize profitability.

• Work closely with marketing teams to develop promotional campaigns and loyalty programs.
• Plan and participate in sales promotions, advertising, and social media marketing.
• Represent the company at networking events, trade shows, and community engagements.

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• Proven experience in sales, preferably in the commercial laundry, hospitality, or service industry.
• Strong negotiation, communication, and interpersonal skills.
• Ability to develop sales strategies and execute business development plans.
• Experience in managing client relationships and handling customer concerns.
• Goal-oriented, self-motivated, and results-driven.
• Proficiency in Microsoft Office and social network platforms.
• Knowledge of laundry operations and pricing structures is an advantage.

• Revenue against budget or target set out in annual plan
• Number of new customers against budget or target set out in annual business plan
• Customer satisfaction index improvement

• 2 Days Off per Week
• Duty Meal at Associate Cafeteria
• Uniform & Laundry
• Associate Bus with air-condition
• Annual Year End Bonus
• Group life & Health Insurance
• Outpatient Medical Fee (10% of annum salary)
• Annual Health Examination
• Laguna Central Clinic
• Provident Fund (5% of basic salary)
• Associates Saving Co-Operative
• Long Service Award
• Complimentary Stay at Hotels in the Group

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