Vice President, Suspicious Transaction Monitoring TH

• Safeguard bank from potential fraud loss by monitoring and controlling daily activity of transactions and ensuring all suspicious transactions are monitored.
• Develop real time monitoring measures and effective control to mitigate risk gap of online electronic and internet transactions.
• Coaching STM staffs on fraud protection and detection skills to ensure that they possess sufficiently knowledge to handle the functions.
• Manage daily monitoring activity performance and maintain quality of tasks by conducting outbound call checking and ensuring consistent work process are complied with standard operating procedure and workflow.
• Give consult to staffs regarding to any problems and ensure that they are aware of new updated procedure and workflow. Develop standard operating manual and review training material.
• Analyze and identify the root cause of fraud events, fraud trend and pattern attempt to by working with CCO Fraud Management team to create or update monitoring rules of Fraud monitoring system.
• Implement and improve real time monitoring measures to the existing and new consumer banking products to eliminate the risk fraud. Continuously review and adjust monitoring practice/procedures and technology system.
• Supervising and leading projects and tracking project performance, specifically to analyze the successful completion of short- and long-term goals of the project.

CIMB