Quality Control & Customer Complain Manager (Japanese Speaking)(45K-56K) (SDG-122858)
- กรุงเทพฯ
- 45,000-56,000 บาท/เดือน
- งานประจำ
- ฟูลไทม์
Job Responsibilities
- Provide guidance and support to ensure smooth team operations - Update branch manuals and oversee general hygiene management - Review and verify the accuracy of team documents (e.g., manuals and work-related documentation) - Manage and resolve customer complaints - Improve team workflows and operational methods - Edit and produce videos, such as hygiene-related content - Perform other duties as assigned by the Senior ManagerJob Requirement
Necessary Skill / Experience
- Bachelor's degree in any field - At least 3 years experience and knowledge in Quality Control (Hygiene management) and Customer service in Food or Restaurant filed - At least 1-2 years of experience in team management or supervision - Conversational High to Business level in Japanese language - Holding JLPT N3 or higher
In detail
- Strong coordination and effective communication skills - Excellent analytical and problem-solving abilities - Ability to plan, prioritize, and manage tasks appropriately
Preferable Skill / Experience
- Holding JLPT N2, N1 - Current experience as Manager level - Experience in Japanese Food/ Sushi Restaurant - Early join candidate