Guest Service Representative (Thai - English)
- จังหวัดภูเก็ต
- งานประจำ
- ฟูลไทม์
- Key Responsibilities
- Achieve the required targets (scheduled preview presentations), effectively and in a professional and honest manner.
- Understand AVC's Club Points Ownership programme as well as know the package and incentives you are promoting to the public in appreciation of attending a Club Preview Presentation.
- Provide customer service and assistance as related to the location as necessary to help enhance customer experience.
- Know the Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
- Complete necessary paperwork for tour bookings generated during your designated shift.
- Call your booked guests the night prior to their preview date to confirm their attendance if required.
- Ensure sufficient collateral is in good condition and working order. • Ensure your work location is neat and tidy.
- Attend scheduled team meetings.
Phone Marketing Administration with tour bookings generated during your designated shift.
- Always ensure that you represent the company in an ethical, moral, and professional manner, ensuring that the company and its associated brands are not compromised.
- Support the company's marketing strategies.
Set and review performance goals weekly, monthly, and YTD.
- Respect and interact with your colleagues to maintain a 'one team' ethos.
- Demonstrate a full understanding of AVC's culture and processes.
- Maintain an awareness of current events (e.g., news, sports, music, culture) and AVC destinations to fosterrelationship building with potential guests and owners.
- Perform other duties as assigned, which may include business travel.Qualifications:
- Achieving budget requirements in relation to qualified tours, leads and package sales.
Level of spoken English, and other targeted languages as required.
- Demonstrating confidence and personality to repeatedly open new conversations with potential customers from all over the world.
- Self motivation and focus on meeting targets.
Maintaining associate satisfaction with their role through motivation & morale building.
- Ability to work well in a 5-star environment, ensuring that AVC operational standards are met in relation to Team Values and Goals in dealing with internal and external contacts of AVC.
- Displaying personal motivation and effort to assist in the smooth operations and profitable performance of allpromotional events.
- Demonstrating willingness to always improve knowledgeแผนก:Sales and Marketingจำนวน:10 อัตราระดับการศึกษา:อนุปริญญา/ปวส. ขึ้นไปเวลาทำงาน:งานประจำเงินเดือน:ตามตกลงผู้ติดต่อ:ฝ่ายทรัพยากรบุคคลอีเมล์:เบอร์ติดต่อ:076337200ลงประกาศเมื่อ:11 ส.ค. 68รูปภาพ
ChonburiAll