WB Branch Relationship Manager

UOB

  • จังหวัดอุดรธานี
  • งานประจำ
  • ฟูลไทม์
  • 21 วันที่ผ่านมา
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.Job DescriptionJob Summary:
Manage relationship between UOB Thailand and key customers in assigned branch to ensure customers’ needs are met and maintain good customer service by working closely with all relevant units within UOB Thailand and overseas. Support business growth through proactive approach in building up strong and sustainable relationships with assigned branches.Key Responsibilities:
  • Proactively identify areas of improvement for UOB products & services to meet the needs of the Bank's priority customers
  • Provide consultation on products and services to support the needs of the bank's priority customers
  • Work closely with all relevant units within UOB to develop innovative solutions to enhance value-added services to the bank's priority customers
  • Monitor customers’ satisfaction and provide feedback to improve overall services
  • Ensure effective communication to customers regarding new products /services launched by the Bank
  • Manage and resolve any problems or issues faced by customers
  • Maintain close contact with the customers to understand their financial situation and find ways to help them
  • Ensure compliance with policies, procedures and applicable regulations at all times
Qualifications:
  • Bachelor's degree in any field
  • Minimum 10 years of experience in corporate banking/relationship management
  • Experience in managing high net worth individuals or large corporates
  • Excellent interpersonal skills
  • Strong communicator both in written and verbal English and Thai language
  • Ability to work under pressure and tight deadlines
  • Strategic thinker
  • Team player
  • Customer oriented
  • Self motivated
  • Good leadership skill
Additional RequirementsDevelop, Engage, Execute, StrategiseBe a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference

UOB