Regional HR Manager

• Responsible for supporting and advising the business on employee relations issues including but not limited to dispute resolution, disciplinaries, grievances, absence management, and performance management.
• Manage and develop the HR team and ensure that the team provide an effective and efficient HR service, respond promptly to queries and manage expectations
• Advise managers on management practice and ensure compliance with policies and procedures including in Employee Relations issues.
• Ensure that policy, procedures, and forms are up to date, in line with current legislation and maintained according to ISO standards.
• Responsible for ensuring the shared drives, employee files and relevant trackers are maintained and up to date
• Ensure the HR system (Oracle) is kept up to date and accurate, and provide reports from Oracle on request
• Ensure all employees have the right to work, and support in the renewal and obtainment of visa and sponsorship requirements as needed.
• Oversee all aspects of the Employee lifecycle, including but not limited to induction and onboarding, contractual changes, development, benefits and leaver process.
• Responsible for overseeing the processing of monthly and fortnightly payroll activities.
• Actively support with managing benefits including the pension schemes, the benefits process and the annual benefit review
• Support with the annual salary review and bonus
• Ensure the audit process is followed, met and maintained.
• Participate in HR project work as required.
• Support the wider HR team as needed

• Degree qualified
• Significant HR experience in a generalist role
• Experience of managing and advising on Employee Relations activities including but not limited to Performance Management, Grievances, Disciplinaries, Absence Management
• Up to date knowledge of employment laws

• Experience of managing and developing a team
• Competent in Microsoft Office including Word, Excel, Powerpoint
• Strong Customer Service skills and the ability to deal with difficult situations positively
• Strong working knowledge and experience of information data processing and record-keeping, experience of working with ISO is desirable
• Drive and commitment to making things happen
• Willing to challenge when required
• Proven problem-solving skills
• Experience of running/supporting with payroll and benefits is desirable
• Fluent in English language to be able to interact with colleagues across different countries

• Strong attention to detail and organizational skills
• Excellent time management skills
• Strong communication and interpersonal skills
• Ability to build relationships at all levels
• A collaborative team player

• Caring – We treat all with fairness and respect. We value diversity. We recognize and develop our people
• Excellence – Through ingenuity and a dedication to quality, we create smart, sustainable solutions
• Working Together – Teamworking and communication are at the forefront of everything we do. We share our knowledge across our organization for the benefit of all.
• Trusted – We build and maintain trusted relationships with all people and partners
• Daring to Differentiate – We are market leaders. We make bold decisions. We stand out.

Lucy Group