Customer Service Manager

• Salary Total Package 70,000 - 80,000 THB/ month
• Bonus
• Provident fund
• Insurance

• Bachelor's degree in Business Administration, Business English, Logistics&Supply chain Management, or related field.
• Minimum 8 years of Customer Service in the Freight Forwarding field.
• Good knowledge of Customs Clearance.
• Good command in English and can communicate with Oversea Customers.

• Coordinate and support sales team activities, freight forwarder ,shipping and

• Maintain good relationship with customer, handling the daily delivery import - export matters and ensure supply of goods on time.
• Responsible for receiving customer orders, reconciliation and billing.
• Responsible for placing orders with suppliers, and tracking orders to complete the payment, reconciliation with suppliers against payment.
• To cooperate within Customs Clearance operation department Import/Export and intra department with transport and freight (if any) in problem solving, report status and provide.
• Communicate customer feedback and insights to relevant teams to drive product and service improvements.
• Develop and implement strategies to enhance customer satisfaction and loyalty.

JAC Recruitment