CELINE IS A FAST-GROWING FRENCH FASHION AND LEATHER-GOODS COUTURE HOUSE DRIVEN BY A NEW HOLISTIC AND CREATIVE PROJECT LED BY HEDI SLIMANE, ITS ARTISTIC DIRECTOR. CELINE'S AMBITION IS TO BECOME ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY, WE ARE LOOKING FOR ENTHUSIASTIC, AGILE AND PASSIONATE PERSONALITIES EAGER TO EVOLVE IN A DEMANDING ENVIRONMENT.CONTEXT AND TEAMAS RETAIL EXCELLENCE ASSISTANT MANAGER, YOU WILL BE PART OF THE RETAIL DEPARTMENT, LEADING CONTINUOUS IMPROVEMENT PROJECTS WHICH DRIVE RETAIL STANDARDS AND PERFROMANCE. THIS EXPERIENCE WILL ENABLE YOU TO BUILD WELL-ROUNDED EXPERIENCE OF DRIVING STANDARDS AND PERFORMANCE IN A REGIONAL RETAIL ORGANISATION.Job responsibilitiesSTORE OPERATIONS
MANAGE NEW STORE OPENINGS AND ANY EXISTING STORE REFURBISHMENT OPERATIONAL ARRANGEMENTS
MANAGE DAY-TO-DAY OPERATION OF THE STORES AND TO SOLVE ANY RELATED ISSUES
DEFINE AND REFRESH THE RETAIL OPERATIONS MANUAL TO ENSURE STORES SATISFY AUDIT REQUIREMENTS
ENSURE THE STANDARD OF HOUSEKEEPING AND MERCHANDISING ARE MAINTAINED AT ALL TIMES
IMPLEMENT AND MONITOR SECURITY MEASURES ACROSS STORES ENSURING ANY INVESTIGATIONS AND SUBSEQUENT REPORTING ON ABNORMAL EVENTS ARE ACCURATE AND LEAD TO LASTING IMPROVEMENTS
OVERSEE AND MANAGE OPERATIONS COSTS AND LIAISE WITH DIFFERENT VENDORS AND SUPPLIERS TO ENSURE SPENDING IS AS EFFICIENT AS POSSIBLE
ENSURE COMPANY POLICIES AND PROCEDURES ARE FOLLOWED BY THE STORE TEAMS AT ALL TIMES
PLAN AND SUPPORT RETAIL MANAGEMENT WITH RETAIL MEETINGS TO INFORM AND MOTIVATE THE STORE TEAM
COMPUTE MONTHLY STORE COMMISSIONS ACROSS THE REGOIN FOR MANAGEMENT APPROVAL WITH POSSIBLE ANALYSIS TO ENSURE IT DRIVES SALES PERFORMANCE
MANAGE ALL POLICIES OF MANPOWER PLANNING IN STORE WITH ALIGNMENT TO BUSINESS NEEDS
MANAGE AD-HOC PROJECTS INCLUDING FRIENDS AND FAMILY SALES AND STORE INITIATIVES
RETAIL SALES PERFORMANCE
ACT AS BUSINESS PARTNER TO THE RETAIL MANAGEMENT TEAM (GM'S AND COUNTRY-LEVEL RETAIL MANAGERS) TO DRIVE OPERATIONAL STANDARDS AND SALES ACROSS THE NETWORK
PROVIDE AN IN-DEPTH ANALYSIS OF KEY PERFORMANCE INDICATORS (KPIS) AND INITIATE INNOVATIVE PROGRAMS ACROSS THE REGION TO DRIVE SPECIFIC BUSINESS OBJECTIVES AND MAXIMISE SALES OPPORTUNITIES
MAINTAIN, UPDATE AND IMPROVE THE CELINERETAIL HANDBOOK TO ENSURE OPERATIONAL STANDARDS ARE CONTINUOUSLY IMPROVED AND ALIGNED ACROSS THE REGION
DRIVE NEW INITIATIVES AND PROJECTS FURTHER TO INCREASE THE EFFECTIVENESS OF THE RETAIL OPERATION / PERFORMANCE FUNCTION (E.G. ALL CATEGORY TRANSACTIONS, HANDBAG CROSS-SELLING, LOCAL CLIENT SALES FOCUS)
MANAGE THE IMPLEMENTATION AND CONSEQUENT IMPROVEMENTS REQUIRED AS A RESULT OF VARIOUS PROGRAMS ACROSS THE BUSINESS INCLUDING 'VOICE OF THE CUSTOMER' PROGRAM, ETC.
Additional informationIDEAL PROFILE AND EXPERIENCEEDUCATION: BUSINESS SCHOOL, UNIVERSITY OR EQUIVALENT, IN BUSINESS OR RETAIL MANAGEMENTEXPERIENCE: SIGNIFICANT BACKGROUND IN ALL-ROUND RETAIL INDUSTRY ROLES INCLUDING RETAIL OPERATIONS AND RETAIL MANAGEMENT.SKILLS & PERSONAL ATTRIBUTES:
STRONG KNOWLEDGE OF RETAIL OPERATIONS, BUSINESS ANALYSIS, KPI MEASUREMENT AND SETUP
SELF-MOTIVATED WITH A SENSE OF INITIATIVE AND URGENCY
EXCEPTIONAL ORGANIZATION SKILL
DETAIL-ORIENTED AND STRONG IN EXCEL ADVANTAGEOUS
STRONG NEGOTIATION SKILL AND AWARENESS OF INTERNAL AND EXTERNAL CUSTOMER NEEDS
