Assoc. Director - AZAY Business Solution
Allianz
- กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- Act as project manager in planning, managing and leading the projects/ change requests under responsibilities with medium/high complexity and scopes of projects
- Plan and define project management activities and budgets
- Estimate project timelines and resources/ owners of each activity
- Provides supports to project team as appropriated
- Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe
- Define project risks including problems and issues concerned
- Ensure the project readiness and prepare for production go-live/ implementation
- Provide post-production supports to business users
- Provide the status update reports to management and the other relevant parties with accuracy and in timely manner
- Update Projects/ change request database in JIRA and internal shared drive
- Understand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives
- Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement)
- Facilitate /Prepare cost & benefit justification (Business case)
- Gather users' requirements for system development which consists of process flow, functions, screen and system outputs
- Provide users' requirement reports, documents and correspondence, then walkthrough requirements and seek for the sign off
- Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users
- Coordinate with the relevant parties for design and development
- Monitor to ensure the achievement of requirements according to project timeframe and quality
- Define and plan for UAT criteria and activities
- Assist business users to develop test scenarios and cases for UAT activities
- Act as a middle person to communicate between users and designers / developers
- Work together with users to perform UAT activities
- Record the test results, define the improvement areas and ensure the readiness for implementation
- Track and ensure that all UAT activities are completed within project timeframe
- Plan and prepare use manual and training materials
- Conduct training sessions and knowledge transfers to the relevant parties
- Provide information and consultancy services to users regarding to identification of enhancement requirements
- Provide consultancy services and training to business users in order to drive continuous improvement
- Responsible to large or complex project
- Involve internal and/or external parties
- Provide mentor to others
- Take additional role over BA task upon assignment (optional)
- Degree in Business Administration, Engineering, Information Technology, Statistics or related field
- At least 8 years in Project Management, Business Analysis, Business Development and Improvement, or other related fields
- Project management and business English skills are required
- Understanding of the software development lifecycle, the business processes and organizational structures
- Knowledge of change management process
- Knowledge of data modelling and storage, data analytics incl. data reporting, data interpretation
- Knowledge of collaborative project management tools (e.g. Trello, JIRA, Asana)
- Knowledge of digital communication channels to engage with colleagues remotely (e.g. Skype, WebEx)
- Knowledge of multiple functional areas like product management, computer science, UX/UI, end user support
- Agile methods (e.g. Scrum, Kanban) and experience with creating epics, user stories and use cases