Site Support Engineer

กรุงเทพฯ
งานประจำ
ฟูลไทม์

11 วันที่ผ่านมา

Job Category: SalesDegree Level: Bachelor's DegreeJob Description:Support the sales administration manager in carrying out administrative activities within the commercial and sales department. Display good knowledge of assigned company products. Report to the sales administration manager in a large company or to the commercial and sales function in a medium-sized company. Draw up the sales budget as instructed by the assigned superior. Carry out territory analyses, the follow-up of sales programs, and the requested budget checks, and inform the assigned superior of any deviation while suggesting possible causes. Supervise development and manage incentive programs. Collaborate with customers to provide information and receive orders. Ensure preparation of training materials for the sales force and for internal and external telemarketing resources and, upon request, present such materials before classes.Responsibilities:Responsibilities:
1) Administration: Produce, update, and provide best practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes.
2) Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.
3) Insights and Reporting: Contribute to the preparation of various data and analytics reports.
4) Information and Business Advice: Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.
5) Quality Assurance: Plan and coordinate testing and inspection of products and processes. Implement corrective actions or continuous improvement initiatives and monitor them to make sure they are effective.
6) Solutions Analysis: Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents.
7) Product/Service Information: Provide advanced product/service information and respond to basic customer questions about the product/service.
8) Training development and delivery: Run small training programs (or pieces of large training programs) for specific technical areas and help to prepare training content. Involves following established procedures and working under the supervision of senior colleagues.
9) Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.Qualifications:Educational Requirements: Bachelor's Degree or Equivalent LevelGeneral Experience Requirement: Sound experience and understanding of straightforward procedures or systems (7 to 12 months)Managerial Experience Requirement: Very limited (0 to 3 months)

Lucy Group

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