Campaign & CRM Manager
PRTR
- หลักสี่, กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- Planning to develop and manage CRM to create long-term relationships that create royalty programs for customers.
- Analyzing customer and competitor information to provide appropriate campaigns for member customers.
- Determining, preparing and laying out CRM management objectives/budgets/operation plans/member promotion plans.
- Setting the overall communication direction for members.
- Planning customer satisfaction to maintain the old customer base and expand the new customer base.
- Planning the development of the membership system, taking care of the CRM database system, and analysing it to use it correctly and meet the needs of the target group.
- Seeking new and strong partners for C0-Promotion, various privileges to support proactive CRM.
- Presenting events according to the CRM Event Concept of the campaign assigned to supervise and control the design of the event on time.
- Planning and presenting promotional activity plans (campaigns) in each product category and sales channel.
- Presenting sales strategies and promotional activities, including coordinating with various internal and external departments.
- Planning sales promotions for project customers/home-building groups.
- Coordinating with sales and product teams to create sales strategies, campaigns and activity plans.
- Being responsible for promotional materials at points of sale, including sales analysis of activities.
- Being responsible for sales targets and sales that occur in campaigns/activities weekly.
- Open to all genders, 32-40 years old.
- Bachelor's or Master's degree, Faculty of Business Administration, Marketing major, or other related fields.
- At least 3-5 years up experience in Campaign Marketing/ CRM in Retail or related field.
- Experience in team management Have subordinates for at least 1 year.
- If you have experience in the same business type, special consideration will be given.
- Develop a corporate brand and storefront to reach customer groups.
- Fair to Good command of English.
- Have skills in communicating and coordinating with others.