Associate IT Data Centre Operations Analyst
NTT Corporation
- จังหวัดชลบุรี
- งานประจำ
- ฟูลไทม์
- Operate and maintain critical and non-critical data center infrastructure, equipment and necessary systems to support client requirements (Facility Operations and Service Operations).
- Receive and execute work orders for preventative and corrective maintenance on critical systems, electrical systems and building physical structure.
- Conduct routine inspections on the equipment rooms, data center, UPS room and production areas.
- Monitor and assess all equipment and installations in the facility to ensure that they are in good working condition.
- Coordinate with building administration to ensure common area and list services are efficiently provided to clients.
- Monitor housekeeping program for assigned facility aligned to client requirements, NTT standards and industry best practices.
- Coordinate with client on housekeeping schedule and specialized work (Carpet, cleaning pest control).
- Assist with reporting of facility management operations and required metric reports to management.
- Assist in arranging security guidelines for security and closed-circuit television for client approval.
- Monitor power, cooling capacity, and environmental conditions within the data halls.
- Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks.
- Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution.
- Maintain strict adherence to change control activities.
- Adhere to all local and relevant safety laws, corporate governance and principles, etc.
- Familiar with building management systems (BMS/EPMS) and data collection
- Understanding of the engineering design and operational aspect of all electrical systems
- Able to adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation.
- Eager to respond promptly to customer needs and solicit customer feedback to improve service.
- Ability to follow instructions and respond to management direction, taking responsibility for actions.
- Display willingness to make decisions.
- Ability to identify and resolve problems in a timely manner.
- Demonstrate accuracy and thoroughness.
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Good verbal and written communication skills
- High school diploma required.
- Degree or equivalent in Electrical Engineering, Mechanical Engineering or relevant discipline
- Electrical or mechanical license, preferred.
- Demonstrated experience in mission critical environments (electrical or mechanical critical facilities support)