Do you dream of inspiring travelers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!Every day will be different, but every day you will:Provide amazing customer service and travel advice - whether it's guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you'll create unforgettable moments that our travelers will never forgetEnsure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveler may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of callHost, lead and execute tours to budget, following the itinerary and fulfil your administrative dutiesBe passionate about travel and share your love of it with our customers. Every step of the way you'll embody our core values of Integrity, Passion, Fun, Innovation and ResponsibilityTo be considered you must have:Excellent communication in English and ideally one other local language (the more the better!)Strong customer service experience and experience in developing a rapport with a broad range of travelersHave travel experience across Thailand and are passionate about sharing your region with our travellers!Have basic computer skills - including email, work, and excel experienceFull rights to work across these regions.A Thailand Tourist Guide License is a mustWhat you need to know:This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons is a must-haveYou will need a valid first-aid certificate prior to starting with usWe are recruiting for leaders between now and May with training commencing from June onwardsWith extended hours, lots of walking and activities, and engaging with travellers, so, it's important that you are prepared both mentally and physically for the challenge!You'll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.You will be running tours through Thailand & beyond, you can check out some example itineraries here:A bit about our people:Our people reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions.Work perks:
We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
5 extra days of leave annually, for use when travelling on an Intrepid trip
Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions.
Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.
If you’re here to inspire, create, share and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified.
