Application Engineer

• Being responsible for application engineering (process sizing and selection) from customer specifications enquiries in both new equipment and aftermarkets.
• Being responsible for escalating Process risk matters to the Sales team / Management for further decisions, including but not limited to, product testing and/or refusal to quote.
• Completing the equipment selection calculations and confirmation/definition of SOW for proposals and estimating.
• Being responsible for the preparation of technical content for tenders & quotations and ensuring its validity in a timely and professional manner representing the best interests of the Schenck process by ensuring all risk assessment and delegated authority guidelines are followed.
• Ensuring that all designs are in line with client specifications and requirements including product performance review to deliver optimal product solutions for schedule, budget and quality.
• Supporting the Sales team with all technical aspects of the sales process from customer enquiry to handover to Projects until the awarding of the contract.
• Ensuring the required input from External (Overseas) Application Managers, Operations, Production Managers and Engineering is gathered if and when necessary.
• Supporting & reviewing tender drawings, process flow diagrams, and equipment data sheets for the Sales Engineer as needed.
• Providing support to procurement for the development of vendor SOW and conversing technically with vendors.
• Being required to travel to sites throughout Thailand / Overseas to support the Sales team for the tender submissions and successful acquisition of these major/complex projects.
• Being Involved in international enquiries / international customer visits.
• Supporting trade fair/ internal & external training.
• Developing & maintaining sizing/selection/configuration tools as may benefit the efficiency of the Application needs of the sales team.
• Engaging with CPQ (configure, price, quote) architects as may be required for the development of product verbiage, sizing, selection, and configuration.
• Ensuring all technical points of Handover documentation to Project Engineering are completed on time.
• Remaining in contact as required with the Schenck Project Manager and the customer during the implementation phase to ensure all issues are dealt with promptly and customer satisfaction is maintained, as well as drive continuous improvement within Sales and Applications functions.
• Working effectively across the business with other key stakeholders to increase selling opportunities by promoting all Schenck Process products.
• Providing monthly updates on enquiry activity, including breakdowns of time spent in sizing/selection, product trials, customer visits, etc. for Sales Manager and Management Review.
• Travelling to support trade fairs and/or internal/external training as is determined necessary.

• Degree qualified in Engineering, with a preference in (Mechanical or Mechatronics).
• At least 3 years of relevant experience with similar products in similar markets.
• Proven ability to form strong relationships with key customers and vendors.
• 2 to 3 years experience in sales application engineering.
• Familiar with complex tendering processes.
• Demonstrated ability to translate customer specifications into successful technical applications of equipment and systems.
• Self-motivated team player.
• Strong technical ability and understanding of mechanical, electrical and control systems.
• Experience in the Bulk Material Handling industry would be an advantage.
• Well-developed communication skills (both written and verbal), especially in English.
• Strong business acumen and proven record of success.
• Demonstrated ability to translate strategy into action plans and achievement of goals.
• Must have skills in MS Word, Excel, CAD packages such as AutoCAD and Inventor and Adobe.
• Ability to read and interpret mechanical drawings.
• Must be able to manage priorities and own workload without close supervision.
• Flexibility to work within an organisation with evolving processes.

• A diverse and inclusive workplace provides equal opportunities for everyone.
• A friendly, fun, and flexible environment where we work collaboratively and celebrate our achievements.
• Opportunity to build a long-term career with strong support for continuous learning and professional development.

PRTR